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QualityPro Qualifications
QUALIFICATION 4:1 - SALES/TECHNICIAN TRAINING NPMA QualityPro Sales/Technician Training Practices
A QualityPro Company must adhere to the following with regard to current and prospective Sales/Technicians:
- In states without required Sales/Technician testing requirements, the company must ensure that 100% of its Sales/Technicians have taken and passed the QualityPro Technician Examination within six months of application for the QualityPro Program.
- Newly hired Sales/Technicians must take the examination within 6 months of their date of hire.
- If a Sales/Technician has taken and passed the QualityPro examination, credit for the examination is transferable between employers.
- In states with required examinations for Sales/Technicians, the company must ensure that all Technicians are in compliance with state requirements.
- If, for state certification or licensing, an individual passes a state examination which QualityPro deems adequate to meet QualityPro standards, he or she is exempt from taking the QualityPro Technician Examination.
- For Quality Pro Companies that wish to become "QualityPro School IPM," all Sales/Technicians who service school accounts must take and pass an additional examination.
Note: In the case of a valued employee who is employed prior to the company receiving the QualityPro designation, and who fails the examination, the employer has the option to sign a statement vouching for the employee's technical competence. The number of employees exempted under this provision may never exceed 10% of the sales/service technician employee base or one employee, whichever is greater. This exception does not apply to employees who are hired after a company earns the QualityPro designation. If a new employee does not pass these training requirements, they must be accompanied in the field by a qualified employee until such time as they meet these requirements.
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